Who We Are
This website is operated by FBC Trades.
Contact: info@fbctrades.com | +91 704 202 6500
Scope
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you:
- visit our website
- submit a contact form enquiry
- communicate with us via email or phone
Information We Collect
We may collect:
- Identity & contact data: name, email, phone number, company name
- Enquiry data: product interests, destination market, volumes, messages you submit
- Technical data: IP address, browser type, device information, and website usage data (through cookies/analytics where enabled)
How We Use Your Information
We use personal data to:
- respond to enquiries and provide requested information
- communicate about potential business opportunities
- maintain internal records of business communication
- improve website performance and user experience
- comply with legal obligations and protect against fraud or misuse
Legal Bases (where GDPR applies)
Where the GDPR applies, processing may be based on:
- Consent (e.g., optional cookies, where used)
- Legitimate interests (e.g., responding to B2B enquiries and improving services)
- Contract steps (e.g., preparing to enter into a business relationship)
- Legal obligations (e.g., compliance requirements)
(For GDPR reference, see Regulation (EU) 2016/679.)
Sharing and Disclosure
We may share personal data with:
- internal team members handling your enquiry
- service providers (hosting, analytics, communications)
- professional advisers (legal, compliance) where required
- authorities or regulators when legally required
We do not sell personal data.
International Transfers
If personal data is processed or accessed across borders (for example, by hosting or service providers), we take reasonable steps to ensure appropriate safeguards and compliance with applicable law.
Data Retention
We retain personal data only as long as necessary for the purposes described above, including record-keeping and compliance needs, unless a longer period is required or permitted by law.
Your Rights
Depending on where you are located, you may have rights to:
- request access to your personal data
- request correction of inaccurate data
- request deletion/erasure (subject to lawful limits)
- object to certain processing or request restriction
- withdraw consent (where processing is based on consent)
(GDPR includes rights such as access and erasure.)
Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, misuse, loss, or alteration.
Children’s Privacy
This website is intended for business users and is not directed to children. We do not knowingly collect children’s personal data.
Updates
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect changes.
Contact
For privacy-related questions or requests: info@fbctrades.com.