Frequently asked questions
Answers to common questions about how FBC Trades supports B2B sourcing, repeat supply, documentation, and enquiries.
Do you work only with businesses?
Yes. FBC Trades operates as a B2B trading and distribution partner, supporting enquiries from distributors, retailers, procurement teams, e-commerce operators, and other business buyers.
Can you support recurring supply?
Yes. Many partners work with us on repeat purchase cycles and ongoing demand planning. Repeatability depends on product availability, destination requirements, supplier readiness, and agreed commercial terms.
Do you help with documentation?
Yes. We help coordinate commercial paperwork, packing information, shipment references, declarations where applicable, and route-specific documentation needs.
What information should I share for faster turnaround?
Your category or product list, destination country, target quantity, preferred shipment mode, expected timeline, and any must-have documentation or labelling requirements.
Do you provide a catalog?
We share product options based on your target market and requirement. Submit your product list or category interest and our team will respond with relevant next steps.
Which product categories do you support?
Perfumes and fragrance formats, skincare, beauty and personal care, hygiene, and selected FMCG essentials. Availability depends on demand, route, and compliance requirements.
Do you publish prices online?
No. As a B2B trading partner, pricing depends on quantity, destination market, route, commercial terms, and availability. Please submit an enquiry for a tailored response.
Can you support destination-market documentation alignment?
We help coordinate documentation needs based on destination-market requirements. Final requirements may vary by product, route, and applicable regulations.
How do WhatsApp and email communications work?
We use WhatsApp and email for legitimate business communications such as enquiry response, quotation follow-up, document requests, shipment updates, and opted-in updates. Consent is collected separately where required.
Can I opt out of WhatsApp or email updates?
Yes. Opt out of WhatsApp by replying STOP or contacting us; unsubscribe from optional email updates via the unsubscribe link or by contacting us.